To reset the password of another administrator, you must have Super Admin privileges. As a Google Workspace administrator, you may need to restore access to an account for an employee who has left the company. For more information, go to Security best practices for administrator accounts and Security checklist for medium and large businesses (100+ users).
Solution: Temporarily turn off the login challenge
If you’re unable to gain access to the admin account using the steps to recover an account, you can recover your account through the Google account recovery page. To begin the account recovery process, follow the instructions in Recover an account protected by 2-Step Verification. Setting up more than one administrator with access to the security settings helps you resolve such issues without contacting Google Cloud Support.
This way, if one administrator loses access to their 2-Step Verification method and is locked out of their account, they can work with another administrator to restore access. We recommend that you set up more than one administrator in your organization with access to the security settings in the Google Admin console. If 2-Step Verification is enforced at your company, administrators won’t be able to sign in to their accounts if they lose access to their 2-Step Verification method. It might take several minutes for this change to take effect on the user account. For example, a user might not set up 2-Step Verification before the enforcement date, or a user might not have a phone signal and can’t get the verification code.
Step 1: Choose a Google Account type
- By providing accurate info, you can help keep your account secure and make our services more useful.
- You can also use a non-Gmail email address to create one instead.
- If 2-Step Verification is preventing you from accessing an admin account, and if there isn’t another administrator in the organization who can assist you with regaining access, you’ll need to recover the account.
- The code may have been sent to your phone, either inadvertently or by another user under other circumstances.
Suspicious login activity is behavior that falls outside the normal pattern of user behavior. With 2-Step Verification, your users must sign in to their account in two steps. If you’ve previously used Sign in with Google with the third-party app or service, it displays a personalized button that shows your profile picture and email address.
As a Google Workspace administrator, refer to the sections below for common problems related to login challenges, 2-Step Verification, and sign-in issues. If you don’t have an existing account with the third-party app or service, one may be automatically created for you when you use Sign in with Google. It allows apps and services to authenticate you and create an account based on the info it shares from your Google Account, like name, email, and profile picture.
How to disable the Sign in with Google prompt
Sign in with Google uses a securely transmitted code based on your Google Account. If you don’t have a Google Account, you must create one. Your Google Account is the same account you use for Gmail, Drive, and other Google apps.
What happens when you use Sign in with Google
When you use Sign in with Google, you don’t have to enter a username and password repeatedly across different services. You can’t choose this email address for a new account. By default, account related notifications are sent to your new Gmail address, or to your non-Google email if you signed up with a different email address. If you can’t remember that you signed in and would like to check if you have an account, enter your email address. Once you create a new email address, you can use that to set up a Google Account.
You may need to do this if you have many new users, or if you think accounts have been compromised. The code may have been sent to your phone, either inadvertently or by another user under other circumstances. If you, or a user, receive a 2-Step Verification code that you didn’t request, delete the code and don’t share it with anyone. For example, this might occur if an administrator leaves the company or loses their security key. For instructions, go to Recover an account protected by 2-Step Verification. At that point, the login challenge is temporarily turned off for 10 minutes to allow you to sign in.
How Sign in with Google works
There are multiple reasons for these issues—for example, forgotten passwords, or users being locked out due to login challenges. Google Workspace users and administrators might occasionally have difficulty accessing their accounts due to sign-in issues. You can use the same username and password you created to sign in to any other Google products. If you have Super Admin privileges, follow the same steps for resetting a user’s password.
- A Google Account gives you access to many Google products.
- If you don’t have an existing account with the third-party app or service, one may be automatically created for you when you use Sign in with Google.
- There are multiple reasons for these issues—for example, forgotten passwords, or users being locked out due to login challenges.
- If you have more than one Google Account, Sign in with Google prompts you to choose which account you want to use.
You can also use a non-Gmail email address to create one instead. You don’t need to have a Gmail address to create a Google Account. A Gmail account is one of several Google services you can use and save data with if you have a Google Account. By providing accurate info, you can help keep your account secure and make our services more useful.
Learn how to avoid getting locked out of your account. You can search for “free email providers” to find another email provider you like and set up an account. When you create a Google Account, we ask for some personal info. A business account also makes it easier to set up Google Business Profile, which helps improve your business visibility and manage your online information. A Google Account gives you access to many Google products. For instructions and more details about 2-Step Verification, go to Protect your business with 2-Step Verification.
Follow the instructions to troubleshoot and resolve these issues for your organization. If you don’t want to use your Google Account to sign in to a third-party app or service, you can remove its connection. You can also remove a third-party connection for a single app or service. To provide a seamless experience, Automatic Sign-in removes the manual steps to sign in when you return to an app or service.
If turning off the login challenge for a pin-up casino india user doesn’t restore access, you can also generate backup verification codes to recover an account, if the user is enrolled in 2-Step Verification. You may know the password for the user account, but a login challenge might prevent you from gaining access. As a Google Workspace administrator, you may need to restore access to a user account when a login challenge is preventing access.
Sign in with Google helps you easily and securely sign in to third-party apps or services with your Google Account.



